FAQ : Do dropshipping

More than a choice of supplier, you need to make a choice of partner.  

To find the best possible partner, we suggest you look for a structure with:  

  • Recognised expertise 
  • Proven financial stability 
  • A compelling product catalogue 
  • State-of-the-art logistics 

To meet all these criteria, there is only one answer: Octopia Products! 

We support our clients so that they have the right information and answers for their customers as quickly as possible.  

We handle all types of after-sales situations (reference errors, damaged products, breakdowns, 2-year legal warranty, etc.).  

The only thing that is not covered by our dropshipping solution, Octopia Products, is your customer’s right to retract their order. 

Here is what you need to launch your dropshipping business with Octopia Products:   

  • Be a company (or micro-company) domiciled in one of the following 10 countries: France, Germany, Austria, Belgium, Spain, Ireland, Italy, Luxembourg, Netherlands, Portugal. If you are located outside these countries, please contact our sales team.  
  • Have an Intracommunity VAT number.   
  • Have an active credit card (to activate account)  
  • Synchronise your e-commerce site with our catalogue via the SFTP protocol. A web developer is generally required on your side to manage this integration. Without this, you won’t be able to automatically integrate new products and, above all, update purchase prices and product availability in real time.  

Dropshipping gives you the freedom to decide which product categories you want to focus on, and which offers you want to publish on your own website and via other sales channels.   

Whatever your online business strategy: niche or generalist, it’s important to carry out product research to get a clear idea of which categories or products sell best. There are tools available to help you identify which products or categories are most popular according to the seasons.  

Our catalogue gives you access to over 30,000 products divided into several categories, such as: home, telephones, computers, sports, appliances, toys, video games, garden, image and sound, DIY, children’s products, etc.  

Dropshipping is an order fulfillment method that enables a seller to launch a business without having to manage product inventory and shipping.  

In this way, the retailer sells the product on their own website or on a marketplace, then transmits the order to a third-party supplier (Octopia Products, for example), who takes care of the logistics and dispatches the order to the end customer.  

Dropshipping therefore involves three parties:  

  • the end customer or buyer  
  • the dealer or distributor  
  • the supplier (Octopia Products)