Octopia Merchants: Recruit More Sellers
Octopia Merchants is the first all-in-one solution for marketplaces, covering the entire seller–operator relationship: sourcing, onboarding, catalog optimization, quality management, and commercial activation. You grow your GMV faster, with no additional operational workload, while keeping full control over your strategy.
A turnkey solution to marketplace challenges
Select the best sellers
We identify the top-performing sellers in constantly evolving markets to strengthen your network and drive sustainable growth.
Engage and retain
We provide sellers with a smooth and professional experience to boost their engagement and keep them active on your marketplace.
Maximize potential
Through effective account management, we help each seller achieve their goals and deliver long-term performance.
Adapt your catalogs
We optimize catalogs by country and channel to ensure relevance, visibility, and customer satisfaction at every stage.
Ensure quality
We closely monitor key performance indicators to guarantee outstanding quality and an optimal customer experience.
Boost revenues
We generate additional revenue through dedicated seller services, while supporting their growth on your marketplace.
Access a community of 10,000 sellers who are ready to sell
With a single connection to Octopia, you instantly gain access to:
- A network of 100 partner aggregators and business introducers
- A pool of 10,000 active sellers
- A rigorous recruitment process to select the best sellers
You benefit from smart sourcing based on real performance data.
Ongoing sourcing to identify the best sellers
Each year, Octopia selects top sellers, ensuring a reliable and high-performing community. With a proven process covering regulatory and anti-fraud requirements, and step-by-step support for every seller, your marketplace benefits from a continuous flow of new sellers without compromising on quality.
- More than 2,000 sellers recruited every year
- A selection rate of less than 2%
- 60% of GMV comes from sellers recruited in the last 12 months
100% turnkey onboarding for your sellers
Octopia manages the entire seller journey to speed up time to market:
- Process management (KYC)
- Taxonomy mapping
- Store setup
- Product creation and catalog enrichment
Results:
✓ Higher seller engagement
✓ Extremely fast time to publication
✓ Zero workload for your internal teams
Catalog optimization product, pricing, and market
Our expertise and the dedicated work of our account managers ensure precise catalog curation, tailored to each marketplace and market, for a more relevant and higher-performing offer.
- Improved product publication rate
- Optimized price competitiveness
- Adaptation of product content to marketplace requirements
Result: fewer rejected products, a more relevant offer, and automatic optimization of your GMV
Continuous quality management on your marketplace
On average, our sellers achieve an NPS 15% higher than the rest of the market thanks to ongoing monitoring:
- Quality screening
- Performance tracking
- Continuous improvement
- Corrective actions
Result: a seller churn rate below 1%.
Commercial activation and optimized performance
A dedicated Customer Success Manager for each marketplace drives performance through:
- Negotiation of exclusive deals
- Optimization of price competitiveness
- Product promotion
- Sales advice to maximize revenue
Result: on average, we represent more than 10% of our marketplace partners’ GMV. 25% of this GMV comes from exclusive deals negotiated by our teams.
Controlled growth with no operational complexity
Trusted by over 50 partner marketplaces
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We chose Octopia for the strength of its catalog, the volume and quality of its vendors and products in our field of activity are remarkable. We appreciate the opportunity to work with a business partner rather than just a solution provider.
Polina Nalivayko Account Manager France at Joom
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The factors that led us to choose Octopia were the volume and quality of the vendors and products. Octopia also offers us the opportunity to work with a business partner rather than just a solution provider.
Nina Viberg Account Manager Europe at Fyndiq
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It is extremely important for us to have a partner in Europe who can locate the sellers and products we need to increase our growth and make us more relevant for our clients. Octopia is this partner.
Mark Nidefelt Chief Supply Officer of CDON
Why choose Octopia ?
Running a marketplace is a new activity that has an impact on the organisation and its business model. With 20 years’ experience in managing marketplaces, our teams can advise you at every stage of your project and share their expertise to make your new marketplace business a profitable investment.
