Benefit from expert assistance in customer relationship management
With Billing Services, Customer Care Services and Customer Reviews, Octopia helps simplify your customer relations. Benefit from support before, during and after your sales.
Services in detail
Octopia Billing Services
We manage all your customer invoicing, from creation to receipt at the end customer. Your invoices are prepared and sent automatically. They will be stored in your Octopia Billing Services space, where you can view them and export them for accounting purposes. You can also obtain customer reviews via your invoices, by suscribing to the customer review option directly in your Octopia Billing Services space!
Octopia Customer Care Services
We provide you with our expertise in customer relations. We follow your recommendations and instructions to manage customer requests on the different sales channels. Whether it concerns delivery tracking, returns requests or after-sales services, our experts can meet all your needs.
Octopia Customer Reviews
We help you get customer reviews for your products, either through Octopia Billing Services or by having your products tested directly by identified testers. Customer reviews can be a real boost for your sales, with 88% of consumers saying they read the reviews before buying a product, according to an IFOP survey.
