Benefit from expert assistance in customer relationship management

With Billing Services and Customer Care Services, Octopia helps simplify your customer relations. Benefit from support before, during and after your sales.

Jeune femme déballant un colis expédié d'une marketplace Octopia

Gestion des stocks et logistique des entrepôts Octopia via système informatique

Livraison à domicile des produits commandés sur internet

Services in detail

Octopia Billing Services

We manage all your customer invoicing, from creation to receipt at the end customer. Your invoices are prepared and sent automatically. They will be stored in your Octopia Billing Services space, where you can view them and export them for accounting purposes.

You can also obtain customer reviews via your invoices, by suscribing to the customer review option directly in your Octopia Billing Services space!

Validation des commandes et suivi sur app mobile

Octopia Customer Care Services

We provide you with our expertise in customer relations. We follow your recommendations and instructions to manage customer requests on the different sales channels. Whether it concerns delivery tracking, returns requests or after-sales services, our experts can meet all your needs.

The benefits

Octopia Billing Services

Save time by automating your billing process. By improving the post-purchase experience of your customers, you also limit their complaints.

Octopia Customer Care Services

Benefit from Octopia's expertise in customer relations. By outsourcing your customer relationship management, you save time on a daily basis and you respect the Octopia quality standards.